Frequently Asked Questions

Yes. Complete Rural Medicine welcomes new patients of all ages at our Lincoln and Friend, Nebraska clinics. Call (402) 267-2645 or request an appointment online.

Appointments are recommended so each patient gets dedicated, unhurried time with a provider. Call (402) 267-2645 and we'll find the soonest available time at the Lincoln or Friend clinic. Aesthetic services are by appointment only.

Call (402) 267-2645 or complete the appointment request form on our website, and our team will contact you to schedule a visit at the Lincoln or Friend clinic.

Bring a photo ID, your insurance card, a list of current medications and supplements, and any recent lab work or records from previous providers. Arriving a few minutes early gives you time to complete paperwork, or you can fill out patient forms ahead of time.

No referral is needed to become a patient. Some insurance plans have their own referral requirements, so check with your plan.

Yes. We work with many insurance plans. Call our office to confirm whether we are in network with your plan before your visit.

We offer self-pay rates for patients without insurance or when we are out of network with your plan. Our team can explain costs before your visit.

Office visits are often billed to insurance like any primary care visit, but coverage for specific lab tests, supplements and some services varies by plan. We'll help you understand what may be covered and what is self-pay before you begin.

Yes. Financing options are available for eligible services. See financing options.

You can pay securely online through our payment page or call our office.

Yes. We provide primary care for women and men, from preventive exams and screenings to sick visits and chronic disease management. Learn about family health and wellness.

Yes. Our family nurse practitioners care for patients of all ages, from children to older adults, so your whole family can be seen in one practice.

Yes. Family nurse practitioners are trained and nationally board-certified to provide primary care, including exams, diagnosis, lab orders, prescriptions and chronic disease management. In Nebraska, nurse practitioners can practice independently after completing 2,000 hours of transition-to-practice experience.

We treat everyday illnesses and chronic conditions including diabetes, high blood pressure, thyroid disorders, hormone imbalances, digestive issues and more. See all conditions we treat.

Yes. When you need specialty care, we coordinate referrals to trusted specialists and stay involved as your primary care team.

Functional medicine is a whole-person approach that looks for the root causes of symptoms, such as nutrition, gut health, inflammation, hormones, sleep and stress, rather than only treating the symptoms. Learn about functional medicine.

Primary care focuses on prevention, diagnosis and treatment of illness and chronic disease. Functional medicine adds a deeper, root-cause approach with detailed history, advanced testing and lifestyle-based treatment. At Complete Rural Medicine, you get both from the same team.

Yes. We evaluate symptoms and labs and offer individualized hormone care for women, including perimenopause and menopause, and for men, including low testosterone, after reviewing benefits and risks with you.

Yes. We help with hot flashes, night sweats, sleep problems, mood changes and irregular periods using hormone and non-hormone options. Learn about perimenopause treatment.

Yes. Our medically supervised weight loss programs are tailored to you and include nutrition guidance, InBody body composition analysis, treatment options and ongoing provider support. Learn about weight loss management.

An InBody 570 scan is a quick, non-invasive body composition analysis that measures muscle, body fat and water, so we can track fat loss while protecting muscle. Learn about InBody.

Yes. IV hydration delivers fluids, vitamins and minerals under the supervision of our clinical team. Learn about IV hydration.

Emsculpt NEO® body contouring and Emsella® pelvic floor treatment are available at our Lincoln clinic.

Our med spa offers Botox®, dermal fillers, RF microneedling, PDO thread lifts, IV hydration and Emsculpt NEO®. View all aesthetic treatments.

Botox is FDA-approved and considered safe when administered by a trained, licensed provider using proper dosing. Your provider reviews your health history and goals before treatment.

Aesthetic treatments are performed by our board-certified family nurse practitioners, who review your health history before any treatment.

Aesthetic treatments are offered based on provider schedules, and Emsculpt NEO® and Emsella® are available in Lincoln. Call (402) 267-2645 to confirm availability at your preferred clinic.

We have two clinics: 3900 S 6th St, Suite 1, Lincoln, NE 68502 and 515 2nd St, Friend, NE 68359.

Lincoln is open Monday through Thursday 9 AM to 5 PM, Friday 9 AM to 3 PM and Saturday 10 AM to 4 PM. Friend is open Monday through Thursday 9 AM to 5 PM. Holiday hours may vary, so call ahead.

Yes. Amparo Fernandez, APRN, FNP-BC, is fluent in Spanish and sees patients at our Lincoln clinic. Sí, hablamos español.

Call (402) 267-2645, use our online appointment request form or visit our contact page.